Recognized and reported abnormalities and changes in patients' health status within 15 minutes while documenting responses to treatment to the licensed nurse. Promoted continuity of care by accurately communicating to 10+ caregivers the status of patients under my care. Provided necessary supplies, support, and assistance to medical staff and patients for unit-specific procedures. Provided general support to the department, including greeting and assisting patients, visitors, and physicians. Collected patient data, including vitals, input/output, and other delegated measurements with 100% HIPAA compliance. Thoroughly documented objective data and routine aspects of patient care, submitting reports every 24 hours.

Assisted 515 total patients with personal care, such as bathing (bed bath, tub, shower), oral hygiene, shaving, and hair care. Collaborated in care for COVID-19 patients, donning PPE and ensuring minimal risk for non-COVID patients. Worked across 10 units, including ICU, Oncology, Neurology, Medical-Surgery, Pediatrics, and Geriatrics units. Implemented CPR procedures for 4 patients who coded.

Since 2017, I have been dedicated to serving as a Volunteer EMT, a role I still hold to this day. This position has allowed me to develop crucial skills in emergency medical response and patient care under pressure, showcasing my ability to act swiftly and efficiently in critical situations. My ongoing commitment to this role demonstrates my dedication to community service and my passion for helping others in times of need.

Welcomed new and returning patients, and performed patient intake to understand needs. Created documentation for each patient visit to increase organization by 13%. Scheduled follow-up appointments, and returned phone messages and emails to patients within 24 hours. Provided compassionate care, listening to patients in distress and documenting notes to follow-up with nursing staff, which contributed to improving standards by 17%. Took patient vital signs, and communicated information to nursing staff and doctor through documented notes. Gathered patient charts, and briefed nurses on any updates.

Inserted and removed IVs, improving patient comfort by 11%. Transported patients to 4 designated surgical areas across the hospital, reducing the time between operation room use by 6%. Collaborated with doctors to communicate patient care plans, improving trust and the rate that patients adhered to care recommendations by 32%. Ensured adherence to sterilization procedures, reducing the instance of hospital-acquired infections by 42%.

Used BLS to regain regular heart rhythm in 13 coded ER patients. Provided care from wound treatment to broken bone immobilization to the administration of medication for over 26 patients per shift. Led community outreach efforts to reduce the rate of drug overdoses by 13% by providing education, training, and resources. Collaborated with all ER team members, enabling coordinated care that improved efficiency by 11% and patient outcomes by 23%.