Since beginning my career as a QA & BA on September 1, 2016, I have honed my skills in both analyzing requirements and performing thorough testing to ensure software functionality. My role involves meticulous examination of software specifications and continuous validation against user expectations, aiming for perfection in every release to date. My dedication and detailed approach help maintain high-quality standards in software development.

Provided care to an average of 26 patients per shift, efficiently managing their medical needs. Recorded patient information in Epic, reducing administrative errors in medical documentation by 23%. Earned a patient satisfaction rate of 97% by providing exceptional medication administration, wound care, and patient education. Managed incoming patient messages to ensure a response time of less than 24 hours, improving patient satisfaction by 31%.

Leveraged the Medtronic Hugo™ Surgical System in 290+ surgeries to perform minimally invasive procedures that lowered patient recovery times by 21%. Supported surgeons during Stryker Mako robotic-arm assisted surgeries, contributing to a 54% patient outcome improvement. Implemented standardized perioperative care plans with Cerner, improving adherence rates by 36%. Received recognition for exceptional teamwork during surgical procedures after achieving a 97% satisfaction rate among coworkers.