Designed and revised business plans to target new clients, increasing sales revenue by 12%. Identified and targeted healthcare facilities in need of consultant services, increasing profit margins by 28%. Delivered 200+ presentations to nursing groups, societies, and other nursing-related organizations. Worked closely with 12 marketing team members to implement 8 different nursing-specific tools to improve patient care. Attended and participated in 73 sales meetings, 48 training classes, and 12 industry-related conventions.

Developed and implemented 8 sensory and cognitive stimulation programs for individual and group sessions. Promoted socialization and increased physical activity for patients, increasing client satisfaction scores by 6%. Observed and monitored patients' emotional, mental, and physical conditions and addressed concerns as needed. Provided emotional support and companionship to 75+ patients and their families, increasing customer satisfaction by 22%.