Focused on customer service and compassion, making connections with 350+ regular blood donors. Led a team of 6, drew blood, and supervised blood drives. Performed clinical apheresis procedures, along with other tasks, ensuring safe and appropriate care of patients. Worked independently to ensure blood that was collected met regulatory requirements for safe transfusions. Acted as an ambassador to the public for American Red Cross by presenting at 7 conferences.

Implemented Cerner for EHR tracking, reducing paperwork by 73% and improving patient record accuracy by 36%. Handled payroll and scheduling for 10+ staff members using ADP Workforce Now, eliminating payroll discrepancies. Managed $22M budget, achieving 11% cost savings through strategic resource allocation and contract negotiations. Improved nurse retention by 20% by offering flexible scheduling and increasing opportunities for professional development.

Assisted in delivery of 120+ newborns in one the largest hospitals in Staten Island. Performed tests on newborns after birth to ensure well-being. Worked closely with parents to provide instructions on caring for their newborn outside of the hospital, responding to messages within 2 hours. Performed triage for children born in adverse conditions. Ensured 100% HIPPA compliance of entire nursing staff through regular education and seminars.

Assisted 515 total patients with personal care such as bathing (bed bath, tub shower), oral care, hygiene, shaving, and hair care. Collaborated in care for COVID-19 patients, donning PPE and ensuring minimal risk for non-COVID patients. Worked across ICUs, including ICU, Oncology, Neurology, Medical-Surgery, Pediatrics, and Geriatrics units. Implemented CPR procedures for 4 patients who coded.

Leveraged the Medtronic Hugo™ Surgical System in 290+ surgeries to perform minimally invasive procedures that lowered patient recovery times by 21%. Supported surgeons during Stryker Mako robotic-arm assisted surgeries, contributing to a 54% patient outcome improvement. Implemented standardized perioperative care plans within Cerner, improving adherence rates by 36%. Received recognition for exceptional teamwork during surgical procedures after achieving a 97% satisfaction rate among coworkers.

Worked with newborns in NICU, providing care to assist in moving 86% newborns out of NICU within 3 days. Built trust with parents, updating them 2-3 times per day on the care issued to their children. Oversaw care for over 10 newborns on any given shift. Provided detailed instructions to parents to ensure proper care for newborns after their discharge from the NICU.

Inserted and removed IVs, improving patient comfort by 11%. Transported patients to 4 designated surgical areas across the hospital, reducing the time between operation room use by 6%. Collaborated with doctors to communicate patient care plans, improving trust and the rate that patients adhered to care recommendations by 32%. Ensured adherence to sterilization procedures, reducing the instance of hospital-acquired infections by 42%.

Oversaw all aspects of operation on the front lines of an outpatient clinic, managing a team of 10. Supervised patient care, performed assessments, developed and administered dialysis plans, and analyzed patient data. Performed teammate and patient scheduling while overseeing the training of 5 clinical teammates. Prepared, monitored, and maintained 8 dialysis machines.

Assisted over 470 surgeries with the da Vinci Surgical System, which expedited peri-operative instrument sterilization by 41%. Collaborated with surgical teams to leverage SIS Trax, reducing surgical instrument tracking errors during operations by 29%.

Administered primary care and assessments for outpatient procedures at the dermatology practice. Educated 6-7 patients per day, and provided instructions for post-op care. Worked closely with Dr. Lamb to provide plan-of-care for burn victims to ensure mental and physical well-being. Assessed patient vitals, and performed about 3 blood draws for lab work each shift.

Developed evidence-based practice guidelines that dropped hospital-acquired infections by 32%. Coordinated the introduction of a sepsis identification and treatment protocol, reducing sepsis-related mortality by 28%. Assisted in evaluating and selecting new medical equipment, reducing equipment-related issues by 7%. Facilitated communication that led to a 24% increase in staff engagement and satisfaction by serving as a liaison between nursing and management.

Provided care to an average of 26 patients per shift, efficiently managing their medical needs. Recorded patient information in Epic, reducing administrative errors in medical documentation by 23%. Earned a patient satisfaction rate of 97% by providing exceptional medication administration, wound care, and patient education. Managed incoming patient messages to ensure a response time of less than 24 hours, improving patient satisfaction by 31%.

Used BLS to regain regular heart rhythm in 13 coded ER patients. Provided care from wound treatment to broken bone immobilization to the administration of medication for over 26 patients per shift. Led community outreach efforts to reduce the rate of drug overdoses by 13% by providing education, training, and resources. Collaborated with all ER team members, enabling coordinated care that improved efficiency by 11% and patient outcomes by 23%.

Contributed to the early detection of complications and decreased patient readmission rates by conducting weekly patient assessments. Provided palliative care to terminally ill patients, maintaining dignity and comfort. Led patient and family education initiatives to improve home care instructions adherence. Assisted in the administration of flu vaccinations to 1,100+ patients during the flu season, contributing to a 67% drop in flu cases in the hospital.

Specialized in providing care for 8 terminal patients per shift. Supervised a team of 4 registered nurses and 2 nursing aides. Administered IVs and prescriptions, and monitored for adverse reactions, reporting reactions immediately. Discussed frequently with medical team to understand and communicate patient care plans with patients and their families. Trained 3 nurses in palliative care practices.