Collaborated with school administrators to develop individualized care plans for students with chronic illnesses and achieved 37% fewer school absences. Maintained health records with 93% accuracy for a school of 580+ students by leveraging PowerSchool Health Suite. Communicated with parents over SchoolMessenger to share student health updates, increasing engagement by 67%. Fostered a supportive environment for all students that resulted in 98% positive feedback.

Handled 23+ patients per shift, answering questions and directing towards in-person appointments. Handled a 210% increase in patient volume during the Covid-19 pandemic, working weekends and nights to ensure 100% of patients under care were given the attention needed. Trained 17+ new Telehealth Nurses on best practices and virtual HIPAA compliance, reducing the risk of Covid-19 transmission among staff and patients. Crafted FAQ pages on Covid-19 for PharmaCord viewed 850K+ times, improving patient knowledge.

Tended to 13+ patients per shift, answering questions, taking vitals, and providing instructions on physician's recommended treatments. Maintained capabilities in 7+ major specialties relevant to Bayada Home Healthcare operations. Improved patient sense of agency and comfort in BHH care, receiving 5-star reviews from 87% of patients and referrals from 60%. Attended 25+ symposiums on patient access to care through in-home and telehealth appointments.

Organized educational programs for pediatric patient families, improving health literacy by 72%. Participated in pediatric emergency response drills to promote coordination during medical crises, adhering to preparedness protocols with 96% compliance. Managed pediatric health records for a patient population of 260+ using Magnus Health SMR that achieved a 98% accuracy rate. Implemented Remind to facilitate communication between parents and healthcare providers, which reduced response times to pediatric patient inquiries by 64%.

Assessed patient wellbeing both physically and mentally, for 53+ patients. Conducted 16+ basic care procedures, including aiding patients in hygiene practices, recording vitals, and medical history, and engaging patients in conversations to establish care rapport. Collaborated with teams of BHH healthcare professionals, including registered nurses, physicians, and monitored patient health, recording patient health status in electronic medical records (EMR).

Conducted health screenings to identify common student issues, improving early intervention by 46%. Documented patient health records in SNAP Health Center to ensure up-to-date information with a 96% accuracy rate. Developed individualized care plans for patients that increased patient satisfaction scores by 51%. Received recognition for outstanding performance in patient care after earning 97% positive feedback in post-visit surveys.