Employed GE Centricity for managing patient electronic health records, improving documentation accuracy by 52%. Led a team of 177 nursing professionals, reducing staff turnover by 13% within the first year. Worked with MedCompliance to upgrade quality reporting, ensuring 97.4% compliance with regulatory and HIPAA requirements. Handled HCR ManorCare's annual nursing budget, cutting down on unnecessary expenditures by 8.4% while maintaining the highest standard of care, especially for senior citizens.

Led the integration of care across three departments to refine workflows, improving patient care coordination by 61%. Made scheduling 32% more efficient by strategically setting hours for each staff member on their Workforce Management. Assisted in the rollout of Cephas Healthcare mobile workstations, allowing nurses to complete tasks 21% quicker and reduce medication errors by 14%. Launched 7 comprehensive nurse training programs with Skillsoft HealthStream, certifying 86 nurses within six months.

Safely serve, using TAS, ensuring the best care for 9,334 patients annually. Introduced Telemedicine consultations in the team, facilitating 4,947 successful daily service sessions within three years. Responded to all patient feedback via CipherHealth, increasing monthly patient satisfaction scores by 42%. Handled the Quantros Regulatory Reporting system, maintaining a 97% on-time submission rate of critical patient reports.